Privacy Policy
At DashVapes, we respect your privacy and are committed to protecting any information you provide to us. This Privacy Policy outlines the types of information we collect, how we use and safeguard that information, and the choices you have regarding your data.
1. Information We Collect
We collect personal information only when you voluntarily provide it to us. This may include your name, address, phone number, email address, or payment details when placing an order, registering for an account, signing up for newsletters, or contacting our customer service team.
We may also collect non-personally identifiable data such as your IP address, browser type, device type, and pages visited. This helps us understand user behavior and improve your experience on our website.
2. How We Use Your Information
- To process and fulfill your orders, including delivery and billing
- To provide customer support and respond to your inquiries
- To personalize your shopping experience
- To send you promotional offers and updates (if you opt in)
- To prevent fraud and ensure site security
- To improve our website, services, and product offerings
Your personal information will not be sold or shared with third parties for marketing purposes unrelated to DashVapes.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and serve targeted advertisements. You can control the use of cookies through your browser settings. Disabling cookies may affect some website functionality.
4. Third-Party Services
We may use trusted third-party providers (e.g. payment processors, shipping services, analytics providers) to help us operate our business. These partners are only given access to the data necessary to perform their services and are required to protect it in compliance with applicable privacy laws.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time (see Section 7).
6. Accessing and Updating Your Information
You may access or update your account information by logging into your account or by contacting us directly. If you wish to remove your personal information from our records, we will make reasonable efforts to comply with your request unless legally obligated to retain it.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent for data processing (where applicable)
- Object to certain data uses
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
8. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before providing any personal information.
9. Security
We implement appropriate technical and organizational safeguards to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. If significant changes are made, we will notify you on this page at least 30 days in advance. Please review this policy regularly to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
DashVapes Customer Support
Email: sales@dashvapes.com
Phone: 18669963274