Shipping Overview
At DashVapes, we offer fast, discreet shipping. Orders placed before 1:30 PM EST typically ship the same day.
In some cases, processing may take up to 3 business days. Backordered items will ship as soon as they are available.
We use canada to deliver within Cayman Islands. Shipping rates and delivery estimates are calculated at checkout.
Proof of Age
All packages require age verification upon delivery. You must present valid government-issued ID.
If you're not home, the package will be held at your local post office for pickup with ID. Only the shipping addressee can retrieve it.
Packages returned due to failed age verification are non-refundable.
Same-Day Delivery
Available for select postal zones in Canada. Orders must be placed before 11:30 AM local time.
Free for qualifying reward tiers. Delivery window is 12:00 PM to 9:00 PM, excluding holidays.
Must show valid 19+ ID to the driver. Missed deliveries incur a US$6.00 redelivery fee.
Learn more about same-day delivery
Free Shipping
Free shipping on orders over US$1000 within Cayman Islands.
If the lowest shipping cost exceeds US$15.00, we cover up to US$15.00, and you pay the rest. This is called Reduced Shipping.
Overstock items do not count toward the threshold. Some items may be excluded due to size/weight.
Free shipping methods may be untracked and uninsured.
Order Processing
Orders are processed 7 days a week (excluding holidays). Orders placed before 1:30 PM EST usually ship the same day.
Tracking numbers are sent via email once shipping labels are generated. Weekend orders ship the next business day.
Carrier Restrictions
Most carriers do not deliver on weekends or holidays.
We use canada to deliver to Cayman Islands.
Tracking
Tracking is emailed once your order ships. If not received, check your spam folder.
You can also access tracking details in My Account.
Insurance
All tracked packages are insured up to US$100.
Free shipping methods are not insured.
International Shipping
We ship internationally from Canada and Europe. Import duties, taxes, and brokerage fees may apply.
Refused shipments due to unpaid customs charges are non-refundable.
Order Changes & Cancellations
Contact us before the order is shipped to make changes or cancel. After shipping, returns are required for refunds (shipping is non-refundable).
Due to custom production, e-liquids cannot be canceled or refunded once created.